My father (account holder) recently passed away. He had digital phone service & internet. I moved up to take care of my mom. I needed to get a different internet provider for higher speeds. I cancelled the internet and home phone because I was told they were tied together. My mom wants her phone service back but no internet. The home service is disconnected but I want to see if it is possible to get her old number back or when the old number is called, callers will be made aware of the new number if I decide to get new service. Is this possible? Thanks in advance for any information you can provide.
First thing would be to call customer service to see if this can be done and to establish new service.
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