Thank you for reaching out to us about disconnecting your landline. Unfortunately here in Community & Forums we are unable to disconnect your landline account. If you would like to cancel your landline we ask that you contact us by phone at your earliest convenience.
We sincerely value your service and would hate to see you go. Is there anything we can do to change your mind? I look forward to hearing back from you!
Ariel, AT&T Community Specialist
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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.