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Cannot log in to my att


Cannot log in to my att

I go to sign in page and enter user ID and password. THen it tells me it needs to text me a code. It shows me 2 numbers with first 7 digits x'd out. both numbers end in same number. Problem is I have 3 phones with same last 4 digits, 2 cells and a landline. I have selected both phone options but have not received a code to enter. Help.

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Re: Cannot log in to my att

Hello @docden,

Have you attempted a myAT&T Password reset?

My thinking is that you can reset the password and bypass the text code.

Tell me if it works and you’re able to login.


Mihai AT&T Community Specialist

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