Explore & discover

Helpful Links

Calls from 1-800-280-2020 (Possible Fraud/Scam)

Highlighted
Contributor

Calls from 1-800-280-2020 (Possible Fraud/Scam)

I am receiving calls daily from 800-280-2020 saying they are AT&T offering me a special deal.  I am not getting past that initial statement as I am not happy receiving calls like this, even if legit.  Are others receiving calls from this number or 800-282-2020 for the same reason?

6,437 Views
Message 1 of 9
ACE - Master

Re: Calls from 1-800-280-2020 (Possible Fraud/Scam)

It you're getting that many calls I'd say someone is spoofing AT&T's customer service number, I'd ignore it. 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 9
Employee
Solution
Accepted by ACE - Master (ACE - Master)
Accepted by spoom2
‎12-05-2018 10:39 AM

Re: Calls from 1-800-280-2020 (Possible Fraud/Scam)

att is 288 not 280 its phishing

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 3 of 9
ACE - Master

Re: Calls from 1-800-280-2020 (Possible Fraud/Scam)

I didn't even notice that, thanks for pointing it out. 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 9
Contributor

Re: Calls from 1-800-280-2020 (Possible Fraud/Scam)

I listened to the whole thing and apparently I can have all my channels with Directv as they are now for $158 a month for the next two years IF I pay $360 now. But I can’t just pay from my bank account, I have to buy an eBay gift card and put the money on that then call the billing department with s confirmation number I was given to lock in this special deal.

Message 5 of 9
Tutor

Re: Calls from 1-800-280-2020 (Possible Fraud/Scam)

I received a call from this number too. It looked legit, as tgey folliwed up with text, sending 6 digit code. 

I received another text after that from ATT saying soneone added additional user and asking me to verify which I did not. This number belongs to scammers for sure.

LA H

Message 6 of 9
Employee

Re: Calls from 1-800-280-2020 (Possible Fraud/Scam)

At&t is 288-2020. That number is a complete scam 

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 7 of 9
Teacher

Re: Calls from 1-800-280-2020 (Possible Fraud/Scam)

This is a fraud number. I also have attend call by this number. Put this number to blacklist.

Message 8 of 9
Employee

Re: Calls from 1-800-280-2020 (Possible Fraud/Scam)

@BrownJamesits up to you to block unwanted numbers

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 9 of 9
Share this topic
Share this topic
Announcements
Available Now: A limited-edition wireless charger, inspired by the hit HBO series Game of Thrones™!
Additional Support