Contributor
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1 Message
text messages from zte go phone
Yesterday I started receiving text message from one of my contacts . Instead of it being an sms text hey are coming through as mms messages. What could be causing this to happen just with one contact?
ATTHelp
Community Support
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231.3K Messages
7 years ago
Hello @Freddi,
Thanks for reaching out for some help with this SMS/MMS issue. I’ve noticed text messages being sent to my phone as an MMS in certain situations also. Usually this happens when you’re a part of a group message or somebody sends you a really long text. The long text will be converted into an MMS to be easier to send.
I believe the issue may lie with the sender of the text. You mentioned this is only happening with one contact, which leads me to think there is a setting on the sender’s phone which is responsible for this. Are the messages they’re sending long? Are they texting you through an old group messaging thread?
I would recommend deleting all messages you have between you and this contact, then starting a new message thread with them.
Thanks for your time!
Larry, AT&T Community Specialist
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