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Freddi's profile

Contributor

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1 Message

Sunday, May 14th, 2017 8:21 PM

text messages from zte go phone

Yesterday I started receiving text message from one of my contacts . Instead of it being an sms text hey are coming through as mms messages. What could be causing this to happen just with one contact?

Community Support

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231.3K Messages

7 years ago

Hello @Freddi,

 

Thanks for reaching out for some help with this SMS/MMS issue.  I’ve noticed text messages being sent to my phone as an MMS in certain situations also.  Usually this happens when you’re a part of a group message or somebody sends you a really long text.  The long text will be converted into an MMS to be easier to send.

 

I believe the issue may lie with the sender of the text.  You mentioned this is only happening with one contact, which leads me to think there is a setting on the sender’s phone which is responsible for this.  Are the messages they’re sending long?  Are they texting you through an old group messaging thread?

 

I would recommend deleting all messages you have between you and this contact, then starting a new message thread with them.

 

Thanks for your time!

 

Larry, AT&T Community Specialist

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