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cantput's profile

Teacher

 • 

24 Messages

Friday, September 28th, 2012 2:24 PM

new user - confused about auto-refill cycle

signed up for $25/month initially [9/8/12] then on 9/25 set up auto-refill for $25/90days

Here is where I am confused

my record shows the following:

Rate Plan: $25 monthly

Account balance expiration:12/25/2012

Auto-Refill frequency 1 day before the rate plan expires

Next Auto-Refill date: 10/08/2012

 

so - will my plan refill first on 10/8 [on the first month anaversery] + my "Rate Plan" changes from $25 monthly to $25 90 days -- and after that when 250 min runs out or on 12/25 which ever comes first

 

OR is it going to refill every month?

 

thank you

Accepted Solution

Official Solution

Expert

 • 

13K Messages

12 years ago

if the initial payment was for a full $25 (and not separate payments to total $25) it should renew every 90 days or till the balance is too low, which ever happens first.

Teacher

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24 Messages

12 years ago

thank you - I was concerned about my acct saying it was $25 monthly - but I suppose that will change at the end of my first fill - which was a $25/mo plan

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