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amandafaith4488's profile

Contributor

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1 Message

Monday, April 14th, 2014 7:58 AM

internet restrictions?

When i try to access the internet on my Nokia GoPhone it says "were sorry but you are attempting this transaction during a restricted time period set by your wireless account owner" I am the only account owner and i have not set any restrictions on my self? HELP!

Master

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10.2K Messages

10 years ago

I would strongly suggest placing a call to customer service. Dial 611 from your GoPhone and repeat "customer service" after every automated voice prompt.

Contributor

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1 Message

10 years ago

The same problem is occurring to me today. Everything was working the day after I refilled my phone, but today not only do I have that account restriction problem, it appears that I don't exist on their network. It's scary - the operator thought I had a Nokia GoPhone but when she saw I had a S3, everything went to crap afterwards. I might have to go to the AT&T store

ACE - Expert

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14.2K Messages

10 years ago


@denomic wrote:
The same problem is occurring to me today. Everything was working the day after I refilled my phone, but today not only do I have that account restriction problem, it appears that I don't exist on their network. It's scary - the operator thought I had a Nokia GoPhone but when she saw I had a S3, everything went to crap afterwards. I might have to go to the AT&T store

I wasn't able to connect to the wireless network this morning. I took my sim card out and put it back it, and that fixed the problem. That might be something to try before going to the store. 

Contributor

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1 Message

10 years ago

Pulling the SIM card worked for me as well.

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