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What will happen if I am late with my monthly AT&T PREPAID payment?

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Contributor

What will happen if I am late with my monthly AT&T PREPAID payment?

Will my phone be shut off until I can make the monthly payment?

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Message 1 of 12
ACE - Expert
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Accepted by ACE - Expert (ACE - Expert)
Accepted by lizdance40
‎01-31-2017 1:45 PM

Re: What will happen if I am late with my monthly AT&T PREPAID payment?

That's right, your service is shut off until you refill your account. There are no late fees or penalties, however, if you don't refill within 60 days your account is closed and your number is gone.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 12
Contributor

Re: What will happen if I am late with my monthly AT&T PREPAID payment?

Is this 60 days from the day I last refilled or from the date my plan expired? I have a relative from abroad who comes to the US twice a year and uses AT&T PREPAID number. Every time he is here for 2-3 months. He would like to be using the same number when he is here, but doesn't want to pay anything when he is abroad and not using this number. Is there a way to prevent the number from being deleted for more than 60 days without refilling? Thanks

Message 3 of 12
Scholar

Re: What will happen if I am late with my monthly AT&T PREPAID payment?

60 days from expiry or last date of plan service.

The way to do this is to switch the plan to paygo either the 25 cent plan or the $2 /day plan and add $100 when your friend leaves.  This will hold the number for up to a year.  When your friend returns, he can switch to the plan he would like and it will deduct from the balance.  This way he gets to keep his number as long as he remembers to switch and change plans as described above.

Message 4 of 12
Contributor

Re: What will happen if I am late with my monthly AT&T PREPAID payment?

hi! I would like to know about my at&t number I worked over board and my AT&T PREPAID number is ***, and I'm worry I couldn't refill it, cause I'm in vacation and I'm rather to comeback to the United States of America next week, I used to refill every month but now I couldn't because my number is not working I'm out of U.S.A  how long that my number will be last..

 

[Edited for privacy. This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Message 5 of 12
Scholar

Re: What will happen if I am late with my monthly AT&T PREPAID payment?

As long as you are 60 days or less from the last day of service, you will keep your number and be able to restart service.

Message 6 of 12
Contributor

Re: What will happen if I am late with my monthly AT&T PREPAID payment?

my husband would like too restart service on his phone its been down for a few months what does he have too do too restart service

 

Message 7 of 12
ACE - Expert

Re: What will happen if I am late with my monthly AT&T PREPAID payment?

@greeneyez1966 He probably needs to open a new account with a new SIM card and new number. If it has been “down for a few months”, his old account has probably been closed. However, if it has been less than 60 days and his account is still open, all he needs to do is refill/renew his plan.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 12
Contributor

Re: What will happen if I am late with my monthly AT&T PREPAID payment?

That's puss poor service

Message 9 of 12
Contributor

Re: What will happen if I am late with my monthly AT&T PREPAID payment?

My plan was 2 dollars a day , the second day I had no service whatsoever , however the night before I had 6,75 in my account , add ripped me off, 

Message 10 of 12
Contributor

Re: What will happen if I am late with my monthly AT&T PREPAID payment?

After the re-fill I still see that I have 0 kB of 6GB remaining and under the data plan bar I see "Unlimited reduced speed".

Can somebody explain to me how come?

Thanks

Message 11 of 12
ACE - Expert

Re: What will happen if I am late with my monthly AT&T PREPAID payment?

@johnikva That probably means your new 30 days has not started yet. Your plan is for 30 days. In other words, if you run out of data after day 28, your plan is still still good for 2 more days. The next 30 days does not start until the previous 30 days expires. Just refilling does not cause a new 30 days to start. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 12 of 12
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