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The plan should be monthly


The plan should be monthly

My new plan works from  Mar.18.   I refilled account  at Apr.4  because I talked too much last month. Now, I can't call again.....It's just  Apr.17 . I paid three times in a month ! It's unbelievable.... If I started  over from Apr.4  , it should be able to use till May 4.  The plan should be called " If you run the times out  that  you should pay double''  not monthly plan.



Message 1 of 3

Re: The plan should be monthly

I do believe they call it a "prepaid" plan for a reason.


Once you use all that you have prepaid for, why wouldn't you expect to have to prepay for more?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3

Re: The plan should be monthly

In order to prevent something like this from occurring in the future, perhaps you should consider either:

A.) Closely monitoring your voice minutes usage, or
B.) Upgrading your monthly plan to one that will better accommodate your needs.

It does seem like monthly plans are billed on a 29 day basis, but keep in mind that the day you add money to your account, that day already counts as one day of service.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy

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AT&T GoPhone is changing its name to AT&T PREPAID. New name - same great service, network and value!

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