Contributor
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2 Messages
Temporarily Suspend GoPhone Account
I have a GoPhone $45 monthly plan that is also enrolled in Autopay. I was hoping to suspend my account for 60 days without being charged and paying for anything. And after 60 days I will reactivate it to still be able to use the same number and the same plan. Please advise me on this.
On a side note - if I temporarily stop autopay and leave my account without balance for 60 days, does that do the trick?
On a side note - if I temporarily stop autopay and leave my account without balance for 60 days, does that do the trick?
sandblaster
ACE - Expert
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64.7K Messages
7 years ago
If your account balance is $0 for more than 60 days, your account is closed and your number is lost, so you should be able to refill on day 60...but that's cutting it kinda close. Anyway, yes if you turn off autopay, it will work as you expect. At the end of your current 30 days, your service will stop and the 60 day clock starts. As long as you refill/re-enable autopay within 60 days, you will be OK. One day too long, though, and you lose your number.
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oliviawinona
Contributor
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2 Messages
7 years ago
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