Service

I bought my prepaid card the usual $45 I get I got the money put on my account, it even shows I have $45 in my wallet but it never shows up when I want to fill my phone. I called the *888* and it says it's been used but my data is still low and I can't call or text. I tried My Att but still nothing, the only payment methods that show is card pin which I did and credit card.