Contributor
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1 Message
Over Billed
Hello,
My GoPhone was billed 3 times to my credit card as there was an issue with AT&T's system at the time. My balance only reflects that one payment was credited to my account however my credit card statement shows I was billed 3 times. Anyway I can get this resolved?
My GoPhone was billed 3 times to my credit card as there was an issue with AT&T's system at the time. My balance only reflects that one payment was credited to my account however my credit card statement shows I was billed 3 times. Anyway I can get this resolved?
ATTHelp
Community Support
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231.4K Messages
7 years ago
Hello @Aussie808,
Thank you so much for reach out to us on the Community Forums. When there is a discrepancy with money it is always worrisome. I would be more than happy to help to get this sorted!
I will be sending you a private message to your Forum’s Inbox shortly. Once I am able to gather more details, I’m positive we can get this resolved.
I look forward to hearing from you and please have a wondrous day!
Jessica, AT&T Community Specialist
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