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Sharmine's profile

Tutor

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4 Messages

Wednesday, December 21st, 2016 11:29 AM

No service abroad on GoPhone

Hello all,

 

I am using a GoPhone sim card on my Google Pixel. When travelling abroad, I previously didn't have issues on my old phone with getting service. I'm not interested in the passport plan, I just want to be able to send a text message in case of emergency and such. Now I get no service and cannot emit calls or text messages wherever I am outside the US. Chat is not available for GoPhone customers and I cannot call the free number as I have no service in the first place. Any help is appreciated, thank you!

ACE - Sage

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117.2K Messages

7 years ago

Gophone never can roam "abroad'.  You have to buy a local SIM card to get local service.  

 

Gophone $60 plan can roam in Mexico and Canada only.

 

ACE - Expert

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64.7K Messages

7 years ago

Sorry, you are out of luck. Gophone service does not support international roaming other than Canada and Mexico. Your gophone service will not work. You couldn't buy a Passport plan if you wanted to, those are only for postpaid customers.

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