Contributor
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1 Message
My GoPhone wont send or receive text messages
Two days ago i bought the $25.00 monthly rate plan which gives me 250 talk minutes and unlimtited messaging. Since then my phone hasn't been able to send or receive messages (my friends have tried to text me and I didn't get it and vice versa.) I called the 611 number to double check and it says that I have the plan and that i have the unlimited messaging. This is very frusterating and I would love to know how to fix this asap.
Accepted Solution
Official Solution
ATTDelia
Employee
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581 Messages
11 years ago
Hey there sammedica.
Please see if you can get a text message from AT&T. Dial *777*2# and press send to see if you receive a text message back with your current message balance.
Please also check our Troubleshooting Topics and click on Text Messaging for additional support.
Thanks so much. ~Delia
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Wild Banchi
Master
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10.2K Messages
11 years ago
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ennaid0024
Contributor
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1 Message
11 years ago
I have the same problem, i dial *777*2# and the message says "0 messages remaining" I have $25 Monthly plan
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Wild Banchi
Master
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10.2K Messages
11 years ago
Mine does the same thing, but my service activated immediately last Tuesday when I refilled my account.
Try dialing *777*1# and check to see how many minutes you have remaining. Perhaps that could tell you if your service is active. If you have 250/how ever many minutes are left remaining, then your service is active. If it says 0 remaining, then your service may not have been activated, allowing you not to be able to send/receive text messages.
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ATTHelpForums
Community Support
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2.7K Messages
11 years ago
Hi ennaid0024,
We received your private message and one of our managers will be reaching out to help with your text messaging.
Thanks!
Nicole K.
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riccant
Contributor
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1 Message
11 years ago
I have the exact same problem, can't send or receive text messages, except that I tried the number to get how many messages I had left and it informed me that I had 191 out of 200 left. But still I cannot send or receive text messages from my contacts.
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Mamabear1529
Contributor
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1 Message
10 years ago
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NLuedtke
Contributor
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1 Message
7 years ago
I can send but dont recieve. Its been that way since I got the phone a week ago. Is there a solution to this?
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SgtHitfield
Contributor
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1 Message
7 years ago
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