Monthly plans questions need help..

Thank you

I think that there is some confusing information and terminology that is listed when you look at your account on the Pay As You Go site.  

Account Balance -  No issue there.  I just paid added $40 for next month ($40 plan).

Rate Plan Expiration Date -  No issue there.  That shows when my 30 day periods are up and if I don't have money there or on auto pay my service won't work.

The two I don't understand are Account Balance Expiration Date and Cancel date which are 3 and 5 months from the date I last added funds.  

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@Rickochet wrote:

 

The two I don't understand are Account Balance Expiration Date and Cancel date which are 3 and 5 months from the date I last added funds.  

 

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Indeed, it can be confusing when trying to understand all at once - especially for new customers.

Your account balance expiration date is however much time you have left until your balance expires. In your case, you have 3 months, which is a comfortable place to be. Every time you add money, it pushes back the expiration date anywhere from 30 days to 90 days, and even up to a full year. Any remaining funds on your account will be forfeited once the account balance expiration date is exceeded. 

Your cancel date would be an extra 60 days or 2 months from the date of your account expiration date. Once the account balance expires, there is a 60-day "grace period" that will allow your account to remain active even with a balance of $0.00. Should the account exceed the listed cancel date, the entire account will expire, losing your phone number and other information associated with the account. A person would have to create an entirely new account should they decide that they would like to continue using prepaid GoPhone services.

Hope this clears things up. 

Thanks Wild Banchi, it makes more sense now.  I would be nice if the Pay As You Go site would have a bit more easier to understand info.  

I appreciate your help.

Rick