12-15-2012 10:58 AM - edited 12-15-2012 11:10 AM
I had an icon on my phone (a blue envelope with green talk cloud) which I believed to be a voicemail icon. I also had a message telling me I had a VM. So I dialed the number, spent $2, but I don't have any voice messages. Do I have the wrong icon, or what's going on here?
Solved! Go to Solution.
12-15-2012 1:15 PM
12-15-2012 1:34 PM
12-15-2012 1:48 PM - edited 12-15-2012 1:51 PM
Here is a photo of the phone with icon (to the right of the "3G" icon):
12-16-2012 8:03 AM
I called up customer service, and they took care of it. The rep verified that the icon is a VM icon. She thought it was some glitch in the system. It's gone now, and my $2 has been credited to my account. Thanks AT&T.