Helpful Links

I cannot use the AT&T Worldwide PrePaid Phone Card

Contributor

I cannot use the AT&T Worldwide PrePaid Phone Card

Hi admin,

I bought an 10$ AT&T WorldWide Prepaid phone card from Walmart but after scratching off to display the number, I entered this 10-digit number into the field PrePaid PIN on the website https://www.paygonline.com/websc/refill.html, it said that the number is invalid. What should I do? Did I lose the money?

Thank you for your support.

123 Views
Message 1 of 3
ACE - Expert

Re: I cannot use the AT&T Worldwide PrePaid Phone Card

The card you bought is not for prepaid service. It is a calling card for placing international long distance calls from any phone. The pin is used to pay for the calls. A guide on how to use a calling card is here: http://www.serviceguide.att.com/ACS/ext/od.cfm?OID=14661&menu=101

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
Contributor

Re: I cannot use the AT&T Worldwide PrePaid Phone Card

Hi sandblaster,

Thank you for your quick response.

But I still cannot use it even when I follow the instructions in the back of the card:

1. Dial 18008509524

2. Press 1 to refill the account

3. Enter the card number (which is 10-digit number)

4. "She" says that the number is invalid so I cannot enter the phone number needed to be called 

I wonder why it is difficult to use AT&T card like this Smiley Sad

Thank you very much.

Message 3 of 3
Share this topic
Announcements...

AT&T GoPhone is changing its name to AT&T PREPAID. New name - same great service, network and value!

Additional Support