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How can I upgrade my eligibility for iPhone X

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How can I upgrade my eligibility for iPhone X

I'm currently enrolled in a $35 auto-pay plans. I plan to buy iPhone X at a one-time full price. But it says I don't have the eligibility. I'm not planning to enroll in a iPhone Upgrade Program. Why does it ask my eligibility? How can I upgrade it in my at&t account? I've tried a couple of time but it always require log in and then I was redirected to the home page of my account. 

I'll really appreciate if someone can help!

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ACE - Expert

Re: How can I upgrade my eligibility for iPhone X

I think that just means online orders are restricted to postpaid customers. Try buying from Apple.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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