Contributor
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1 Message
Double text message charges
I noticed that I am being double charged for some text messages on my AT&T GoPhone. My plan is 10 cents a minute per call and 20 cents per text. Is there a character limit that causes you to be double billed if the message goes over?
ATTHelp
Community Support
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230.7K Messages
7 years ago
Hello @MeepDMH,
This is a very good question! I would be more than willing to address this for you!
Every text message can contain up to 160 characters, if this limit is exceeded it bills as a separate message. Have you sent messages over the limit? If not, and you are still being charged, please send us a message at @ATTCares.
I hope this addresses all your concerns! Have a great rest of your day!
Jax, AT&T Community Specialist
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