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Wilson159's profile

Contributor

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1 Message

Tuesday, June 6th, 2017 5:52 AM

Changing from Consumer Cellular to ATT Gophone plan and keeping existing number.

I want to change from Consumer Cellular to ATT. When I went to the Corporate ATT  store, I was told that I couldn't do that because Consumer Cellular was a partner with ATT and that my current number could not be ported over. That doesn't seem right to me. There must be a way to do it.

ACE - Sage

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117K Messages

7 years ago

  Sounds like the person didn't know what they were doing.   It's very rare that a number can't be ported 

Check your number here.  

https://www.att.com/shop/wireless/transferyournumber.html

 

Q. What information do I need to transfer my number?
A. You must provide the following account information as it appears on record with your current service provider:

Account number
Name of the account holder
Billing address
PIN or password (if applicable)

Teacher

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9 Messages

7 years ago

You must of been dealing with an intern at the store, all numbers can me ported over.  It's one of the ways AT&T draws in new customers; especially when they are coming from other providers. 

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