06-26-2013 2:55 PM
I have over $100 in my GoPhone balance and the next refill date is in a few days. Can I have it converted so that the expiration date is 1 year?
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06-26-2013 5:32 PM
06-26-2013 5:54 PM
Nope.You can add up to Max. $500,and let it sitting in your Gophone account.
06-26-2013 7:49 PM - edited 06-26-2013 7:53 PM
So if I called customer service, they won't be able to do it for me?
Not really. The money in the balance has already been paid for GoPhone service. You can use the balance of the money to get a feature package, like a data package, a messaging package, AT&T Navigation, International Long Distance, and other features. You can also donate the money to a charitable organization of your choice, for example Red Cross.
06-28-2013 12:13 PM
I called and they were able to submit a request and approve the change of my expiration date to be 1 year from yesterday. But they said next time to get a one year expiration date, to refill my account with $100 (something I already knew).