Tutor
•
5 Messages
Activation GoPhone. Can't login to add credit
Hi,
I activated my Gophone sim scard. Got my number.
I wanted to add credit to my account. Since I'm outside the US , I couldn't get the new password to login because it was sent to my phone and I don't have coverage.
I'll be in the US next month (maybe I should've waited to active) anyway, will I be able to get the password once I arrive to the US? I think I read that text messages are not saved if the sim is not on the phone, that means I lost this text message.
Can I retrieve the password once I'm in the US?
I'm worried that my account will be delete for inactivity between now and then. How long do I have to add credit before my account gets deleted?
Accepted Solution
Official Solution
Wild Banchi
Master
•
10.2K Messages
13 years ago
You can retrieve your password once you enter the U.S. You will have to send it again to your phone number, though, as your first message attempt was lost/never went through correctly.
0
0
borderline
Tutor
•
5 Messages
13 years ago
0
0
ilikewireless
Professor
•
1.8K Messages
13 years ago
I think it's 60 days. So you're good to go.
Regarding the activation, I would expect that you had received your PIN number online, as I did. But it's hard to tell what AT&T would do if a phone was out of receiving range. If you missed the activation confirmation page, the last 4 digits of your mobile number is your PIN/passcode.
0
0
Rayosun
Professor
•
1.9K Messages
13 years ago
Hi there!
I believe you have 60 days to add funds into the account before the account becomes deactivated. Once the account is deactivated, you will need a new SIM card, which can be obtained at any AT&T store. 🙂
Hope that helps!
~ Evandela ~
0
0
borderline
Tutor
•
5 Messages
13 years ago
ok thanks !
0
0
Wild Banchi
Master
•
10.2K Messages
13 years ago
0
0
AJC1993
Contributor
•
1 Message
8 years ago
Hi!
I bought an Apple iPhone in LA in January. I used it there. I had to go to Europe. I will come back to U.S. soon. I don't use WiFi or Cellular while I'm in Europe. There is enough moey on my credit card to pay. I successfully activated my SIM Card on AT&T. I just can't log in to my GoPhone account. My wireless number is my phone number and the password is the last four digits of my wireless number. I know them. But the system doesn't let me log in. I don't know what to do. There is no AT&T system in Europe. I try to log in to my GoPhone account on computer but it's not working. My account will be deactiveted after 60 days if I won't be able to log in even if there is enough money on my creditcard to pay $60 in every month? Why do I have to pay $60 if I don't use my iPhone in Europe? I just charge it and WiFi and Cellular are off.
0
0