Contributor
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1 Message
Account inactivity
Hi, I have a pre-paid phone account which I use whenever I visit the US. How long does my account and phone number stay active for if I don't use it?
Contributor
•
1 Message
Hi, I have a pre-paid phone account which I use whenever I visit the US. How long does my account and phone number stay active for if I don't use it?
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.7K Messages
6 years ago
Your account stays active as long as you maintain a positive account balance. There is no requirement to ever use it. If your account balance is $0 for more than 60 days after service expires, your account is closed. Since any money added to the account has an expiration date, you must periodically add funds to your account to keep it open.
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