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cavuman's profile

Contributor

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3 Messages

Sunday, November 26th, 2017 5:29 PM

25 cent plan

I have prepaid plan (GoPhone) in the USA.  Why does the 25 cent plan charge by the second?  I made a mistake and connected to the internet; I quickly disconnected.  I was not quick enough, AT&T charged me for 1 second.  Is AT&T that hard up that it squeezes money by the second from customers? 

ACE - Sage

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117K Messages

6 years ago

You are charged from the moment you hit send til you are disconnected and in full minutes only.  

 

 

Contributor

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3 Messages

6 years ago

You are 100% wrong. I'm looking at my usage statement from AT&T and it has
a charge to me for $0.25 for an incoming call that lasted 1 second. Also, a
data charge of $0.01 for 3.14 KB. That's squeezing every penny from every
person that is signed up with them. If they could charge me in 1/100 of a
penny they probably would. Pretty low in my opinion. I'm looking for
something else.

ACE - Expert

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64.7K Messages

6 years ago

That call may have lasted only a second but you were charged for a minute. The time frame starts once your phone rings, not when it is answered. As for the $0.01 data charge, I can’t explain that. The $0.25/min plan does not even have data, or at least it shouldn’t.

Contributor

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3 Messages

6 years ago

Anytime I'm charged, on my bill, in writing, by the second, for anything, I
will make changes. That billing system is designed to extract every penny
of every dollar from the customer. I don't mind paying for a service; I do
mind being nitpicked and nickel and dimed by AT&T. That will soon change.

ACE - Sage

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117K Messages

6 years ago

@cavuman

Wrong?   I wrote you get charged by the minute, not the second.  A one second call is billed for a full minute.  Read section 3. 

You can call ATT 611 is a free call - and ask them to permanently turn data off on the line.  This can only be done on prepaid.  

 

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1 Attachment

ACE - Expert

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64.7K Messages

6 years ago


@cavuman wrote:
Anytime I'm charged, on my bill, in writing, by the second, for anything, I
will make changes. That billing system is designed to extract every penny
of every dollar from the customer. I don't mind paying for a service; I do
mind being nitpicked and nickel and dimed by AT&T. That will soon change.

Good luck wit that. I don’t think you will find any prepaid carrier or plan that does it any different.

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