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sarahroberts's profile

Contributor

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1 Message

Friday, October 19th, 2018 2:40 PM

tried to change phone plan

Phone got turned off after trying to change my phone plan for next month. I have already paid this months bill. How can I get my phone turned back on immediately?

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

6 years ago

Pay for the new plan. When you change your plan, the old plan terminates and you lose any remaining days. The new plan starts as soon as you pay for it. In the future, you need to wait for your current plan to expire or at least wait until the last day before changing plans.

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