Contributor
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1 Message
Why can’t I change my caller ID in ATT prepaid?
On my ATT prepaid account I cannot figure out how to change my caller ID. I have tried everything but I can’t figure it out. Can anyone help?
Contributor
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1 Message
On my ATT prepaid account I cannot figure out how to change my caller ID. I have tried everything but I can’t figure it out. Can anyone help?
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.4K Messages
6 years ago
Hi, @Lauren52873,
Are you trying to change the name that shows up on Caller ID when you call from your device? Phones on prepaid accounts show as "Wireless Caller" and can not be changed.
Can we assist you with anything else today? Please let us know.
James, AT&T Community Specialist
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