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Any means to pause the GoPhone plan on long holidays?

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Any means to pause the GoPhone plan on long holidays?

I am using monthly $45 gophone plan for my son studying in USA.

He will leave USA and back to home country for the winter and summer holiday.

 

Are there any means to pause his gophone plan when he are out of USA (no roaming services for gophone users!) on those long holidays, 1 month and 4 months respectively !!!

But keeping his US number and money credit left in his gophone account...

 

Many thanks

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Message 1 of 8
Anonymous
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Re: Any means to pause the GoPhone plan on long holidays?

AFAIK that is not possible....

Message 2 of 8

Re: Any means to pause the GoPhone plan on long holidays?

Thanks for the reply.

 

So I will switch to the cheapest plan for his holidays time....

Message 3 of 8
Community Manager
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Accepted by Simon Chan
‎09-30-2015 1:39 AM

Re: Any means to pause the GoPhone plan on long holidays?

 

Hi @Simon Chan 

 

You can't technically pause a go phone account, but you can just not refill it and once the monthly plan expires, the number will stay active for 59 days before canceling itself, so as long as it can be refilled again within 59 days, you can skip almost two months at the time.

 

Please let us know if you have any other questions.

 

Thanks,

Dmitriy


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Message 4 of 8

Re: Any means to pause the GoPhone plan on long holidays?

Hi Dmitriy,

 

Many thanks for your great advise!

Actually, I had put few hundreds to my son gophone number already as we don't have an US credit card for the refill... That will be just enough till the end of this school year next May!

 

Although only a 2 months payment holiday, it will still be great for us as my son will back to home country for 4 months in summer holiday Smiley Tongue

 

Cheers

 

Message 5 of 8

Re: Any means to pause the GoPhone plan on long holidays?

Hi @ATTDmitriyCM ,

 

Just found a 10¢ / Minute plan from the rate plan.

 

So if we switched to this plan and keep some $ in the gophone account but don't use the phone for the long winter or summer holiday.

 

Any other charge for this plan if we don't use it?

 

Many thanks

 

 

Message 6 of 8
Community Manager
Solution
Accepted by topic author
Accepted by Simon Chan
‎09-30-2015 1:39 AM

Re: Any means to pause the GoPhone plan on long holidays?

 

Hi @Simon Chan 

 

Absolutely, that's a great option too! You can switch to a 10 cents per minute plan and with a $100 refill, the line will be active for up to one year without any additional charges, that $100 balance will remain on the account until he's back and ready to use his phone again.

 

Thanks,

Dmitriy


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Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 7 of 8
Contributor

Re: Any means to pause the GoPhone plan on long holidays?

Hi Simon,

Returning to Australia end of Nov., 2016. Returning April 2017.

Have just cancelled auto pay, can I organise to leave account

dormant until return?

 

Many thanks John 

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