For the mom who gives us everything - Mother's Day gifts that connects us.
Get superfast AT&T Fiber internet
esteveCA's profile

Contributor

 • 

2 Messages

Saturday, October 13th, 2018 12:07 AM

internet with or without equipment

Hi, Eric

I got an appointment next Friday for an internet connection with AT&T. I plan to get my equipment (i. e. modem) not to rent one during months. Well I have to say that I get no refund from AT&T (around $53/ month... So the equivalent of a proposal with AT&T modem) is that normal. Still time to cancel my appointment... Thank you for your help. Regards Eric, San Diego

Accepted Solution

Official Solution

Expert

 • 

15K Messages

6 years ago

You have to use the att gateway (modem/router) but that doesn't stop you from using your own router behind it.  Still have the equipment fee of course as stated above.  There's no escaping it.

ACE - Expert

 • 

27.7K Messages

6 years ago

AT&T internet service requires the use of AT&T leased equipment.

Contributor

 • 

2 Messages

6 years ago

Thank you for the answer. So it means that the installer will come with the modem/router anyway. Could we know the references of the modem? I got a bad experience with Spectrum just before (sent me a modem without router! who use that nowadays?) and I cancel it. 

Thank you for your reply

Eric

Expert

 • 

15K Messages

6 years ago

The three current gateways are the NVG599, 5268ac, and BGW210, with BGW210 being the newest model.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.