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internet with or without equipment

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internet with or without equipment

Hi, Eric

I got an appointment next Friday for an internet connection with AT&T. I plan to get my equipment (i. e. modem) not to rent one during months. Well I have to say that I get no refund from AT&T (around $53/ month... So the equivalent of a proposal with AT&T modem) is that normal. Still time to cancel my appointment... Thank you for your help. Regards Eric, San Diego

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Message 1 of 6
ACE - Expert

Re: internet with or without equipment

AT&T internet service requires the use of AT&T leased equipment.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6
ACE - Expert
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Accepted by ACE - Expert (ACE - Expert)
Accepted by skeeterintexas
‎10-12-2018 7:45 PM

Re: internet with or without equipment

You have to use the att gateway (modem/router) but that doesn't stop you from using your own router behind it.  Still have the equipment fee of course as stated above.  There's no escaping it.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 3 of 6
Contributor

Re: internet with or without equipment

Thank you for the answer. So it means that the installer will come with the modem/router anyway. Could we know the references of the modem? I got a bad experience with Spectrum just before (sent me a modem without router! who use that nowadays?) and I cancel it. 

Thank you for your reply

Eric

Message 4 of 6
ACE - Expert

Re: internet with or without equipment

The three current gateways are the NVG599, 5268ac, and BGW210, with BGW210 being the newest model.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 6
Employee

Re: internet with or without equipment

There are 2 other gateways that could be installed, the 5031 and 589. Currently these are used on accounts with less than 10M internet such as 5, 3, 1.5. But would work on 12, 18, 24 and 25 internet speed tiers.

 

But if having a faster speed tier should see one of the 3 already listed 599, 5268 and 210-700.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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