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erika3415's profile

Contributor

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3 Messages

Sunday, June 30th, 2019 1:24 AM

TV and Internet contract


I have questions about a TV & internet contract which I’ve made several days ago.

 

I’ve made a contract of 


How much is the charge such as cable modem at the time of TV connection or Internet connection other than monthly charge?

Do I need to purchase a cable modem etc. in advance?

Is this contract penalized if it is canceled half a year later?

I am planning to buy a TV. Are there any TVs that can not be used for this contract?  Is it okay with any TV model?

Regards,

Accepted Solution

Official Solution

ACE - Expert

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27.7K Messages

5 years ago

All AT&T services require the use of a LEASED AT&T modem.  Unless you signed up with an all inclusive deal, the modem is $10 a month. 

 

The ETF (Early Termination Fee) is $15 for each month left on your contract.

 

Any model TV will be fine. 

 

 

Contributor

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3 Messages

5 years ago

Thank you for your reply.

 

Shouldn't we prepare the AT & T modem in advance?  For example, can I use AT & T Arris BGW210-700 802.11b / g / n / ac 400mW Bonded VDSL2 Wireless Voice Gateway 4 x Gigabit Ports? 

 

How long will it take ETF?  What year is my contract? How can I confirm that?

ACE - Expert

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27.7K Messages

5 years ago

What do you mean by "prepare"?  Do you have an Arris modem in your possession?

Contributor

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3 Messages

5 years ago

Do you have an Arris modem in your possession?

 

-Yes, I have an Arris modem in my possession.

ACE - Expert

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27.7K Messages

5 years ago

Was this a modem that AT&T sent you for a self-install?  If so, it should be ready to be installed.

 

 

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