- edited 06-29-2019 6:39 PM
I have questions about a TV & internet contract which I’ve made several days ago.
I’ve made a contract of
How much is the charge such as cable modem at the time of TV connection or Internet connection other than monthly charge?
Do I need to purchase a cable modem etc. in advance?
Is this contract penalized if it is canceled half a year later?
I am planning to buy a TV. Are there any TVs that can not be used for this contract? Is it okay with any TV model?
Solved by: Go to Solution.
06-29-2019 6:52 PM
All AT&T services require the use of a LEASED AT&T modem. Unless you signed up with an all inclusive deal, the modem is $10 a month.
The ETF (Early Termination Fee) is $15 for each month left on your contract.
Any model TV will be fine.
06-29-2019 7:08 PM
note the ETF or early termination fee is $180 per service, pro rated $15 per month.
After 6 months which to cancel either would owe $90 (180-(6x15)) per service, cancelling all services would be $90 each or total $180.
When canceling you are charged for the current month, no pro rate for partial month therefore best to cancel on last day or next to last day of billing period.
May wish to review the ATT Terms of Service agreements, there are separate agreements for tv and internet.
The big one, in my opinion, is breaking the bundle or canceling, downgrading part of the bundle results in losing all promo discounts... the remaining service(s) go to full retail price.
Additional when have a bundle with tv service of either DirecTv or Uverse IPTV receive unlimited internet with $30 unlimited fee waived. If cancel the TV service the internet only has a 1T data cap with overage charges of $10 per 50G up to $100 per month in overage OR need to subscribe to unlimited for extra $30, thus losing the $10 internet discount and $30 unlimited fee by canceling tv service or expect the internet only bill to be $40 higher for same service.
Reducing the number of receivers does not have ETF, but need to have 1 receiver (DVR) to have a tv package with unlimited internet.
- edited 06-29-2019 7:14 PM
Thank you for your reply.
Shouldn't we prepare the AT & T modem in advance? For example, can I use AT & T Arris BGW210-700 802.11b / g / n / ac 400mW Bonded VDSL2 Wireless Voice Gateway 4 x Gigabit Ports?
How long will it take ETF? What year is my contract? How can I confirm that?
- edited 06-29-2019 8:26 PM
Was this a modem that AT&T sent you for a self-install? If so, it should be ready to be installed.