Suspend my internet and landline account

VACATION HOLD

@skeeterintexas

Your answer is not the complete solution.  The vacation hold form does not apply to the land line:

I have a traditional land line, can I have it put on hold using this form?
No, if you have traditional phone service, you will need to call 1.800.288.2020 to have Vacation Service added for your landline.

The statement on the opening page is not clear since it merely states 'your phone lines'.

I removed the "Solution'' tag.

"Your phone lines" on "opening page"?  Where are you seeing that?  "AT&T Phone line(s)" in the vacation hold page I interpret as VoIP phone service which is why I think they explicitly have the FAQ about land lines which I interpret as POTS lines.  But I don't see any "your phone lines" in either of those two web pages, at least by doing a text search on them.

Ok.  I guess it doesn't matter anyhow.  I knew there was a reason I didn't answer this thread when it first appeared.  It was because of the words "until I get my new address" so I didn't think a vacation hold was the appropriate answer.  But then this morning I just responded to your post and we (I) went off on a tangent like threads so often do.

So if the OP is asking what to do for a move of service then what @my thoughts applies and/or the OP should be reading the following:

Moving? Get AT&T Service at Your New Address

Moving Existing Service

And checking Availability to see what's possible at the new address.