Slower than slow wifi speed

@trw_2

Ah, a conspiracy to force you to buy more bandwidth.

• What speed have you subscribed to?
• What speed test results have you gotten?
• Whose speed test are you using?
• Have you checked your AT&T provided router/gateway for any broadband errors?
• Have you run the MyATT app on your smartphone for from the AT&T website?

My speed is Internet 24 - 24 Mbps.

The speed test results were:

1st test:  Download: MP3 File (5MB) 58 sec; Video Clip (35MB) 7 min; Upload: Email attachment (1 MB) 0 sec; Photo Gallery (8MB) 1 sec.

2nd test: Download: MP3 (5MB) 19 min; VIdeo Clip (35MB) 135 min; Upload:  Email attachment (1MB) 5 sec; Photo Gallery (8MB) 44 sec.

I used the test on the AT&T website.  

How do you test the router (2wire) for broadband errors?  No, I haven't insstalled the MyATT app on my phone.  Should I?  Why?  

I appreciate your help!!  Thanks!

I have the same internet service as you and here are my results from AT&T Speed Test:

My results are well within the specifications at AT&T Speed Tiers.

How do you test the router (2wire) for broadband errors?" - You can test your DSL circuit using one of the MyATT solutions. You can view the errors on your AT&T provided router/gateway but since you didn't mention which model 2-wire you have, I will include as screen capture of my 5268ac.

"No, I haven't insstalled the MyATT app on my phone.  Should I?  Why?" -  If you enjoy telephoning AT&T to run a DSL circuit test or to report a trouble, you don't need the MyATT app on your smartphone. You can also access MyATT after logging in to AT&T website.

I have noticed an improvement after changing wifi channels. Instagram is the one site that is the slowest on their videos or updating.  

WiFi channel contention can reduce speed.

Variation is website speed is dependent on many variables from the site itself to your path to the website. Some popular websites have multiple servers and router/switches at their website attempt to balance user loads across the servers.

Thanks for your help.  I have a two-story condo and my wifi is really weak downstairs since my router is upstairs.  Would an extender help?  If so, what brand?  Are they difficult to install?

@trw_2

I have had good success with Netgear WiFi extenders, though there are others. Whatever you choose, don't go on the cheap or a brand that does not provide model choices. Installation is easy but make sure that you configure the extender to have a different SSID. This way a device will choose the SSID for the strongest signal.