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Internet Options - AT&T Fixed Wireless Internet

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Internet Options - AT&T Fixed Wireless Internet

 

Rural_Internet.png Bringing The Internet To You!

 

We know internet is a big part of our everyday lives. It is how many of us communicate, keep up to date with events, and stay entertained. AT&T Fixed Wireless Internet helps bring the internet into rural areas where internet speeds may not have been available in the past.

 

Check To See If You Can Get AT&T Fixed Wireless Internet 

  1. Check availability.
  2. Let us know if this will be for personal or business use.
  3. Enter your zip code or telephone # if you are an existing member.

 

What Is AT&T Fixed Wireless Internet 

AT&T Fixed Wireless Internet is a service that uses an outdoor antenna to provide a strong signal for internet connectivity. AT&T Fixed Wireless Internet is only available in select (typically rural) areas. AT&T Fixed Wireless Internet provides Internet download speeds of 10Mbps or over.

 

Note: AT&T Fixed Wireless Internet is not available in all areas but is working to expand. The AT&T Community team does not know if or when certain areas will be expanded or if it will have AT&T Fixed Wireless Internet or other internet services.

 

For more information like pricing, data questions, and technical specs, check out our AT&T Fixed Wireless Internet Homepage.

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 21
Community Support
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Accepted by topic author Community Support
Accepted by ATTCustomerCare
‎10-24-2017 6:34 AM

Re: Internet Options - AT&T Fixed Wireless Internet

Are DSL or U-verse internet not available? Check to see if AT&T Fixed Wireless Internet is available! Check out the information above!

 

ChrisZ, AT&T Community Specialist . 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 21
Voyager

Re: Internet Options - AT&T Fixed Wireless Internet

When is this coming to upstate South Carolina?  Mainly, northern Greenville/Spartanburg Counties.  How far do you have to be from a tower?  I’m about 1.5 miles from the nearest one. 

Message 3 of 21
Teacher

Re: Internet Options - AT&T Fixed Wireless Internet

When are they going to stop denying people Fixed Wireless Internet because they can instead get Uverse 768 kb/s? Even tho the uverse internet is way slower?

Message 4 of 21
Contributor

Re: Internet Options - AT&T Fixed Wireless Internet

When will AT&T Fixed Wireless Internet be available in Indiana - southern Vigo county (47802)?

We’re dying here. Only options are satellite (unreliable), and Verizon (fast, reliable, but extremely expensive and VERY data limited).

Message 5 of 21
Contributor

Re: Internet Options - AT&T Fixed Wireless Internet

I have been checking on availability on this service since October 2016. Around first of december the website  said it was available. But when i call, i am told it is not available. I have been calling about 1 once a week since then. Here is my question, why can't we get an estimated date of availability that way i or anyone else doesn't have to keep calling and getting the same answer. " We don't have any additional information." Or at least fix the website so that it does not give us false information.

 

Also how is RISE BROADBAND already able to offer the same service at my residence and ATT cannot.

 

Our existing DSL service never reaches the up to speeds and the average speeds are well below the up to speeds.

Message 6 of 21

Re: Internet Options - AT&T Fixed Wireless Internet

I live in Shawnee Oklahoma.  I bought my house last April and the guy I bought it from had dsl.  When I got moved in I was told I could not get dsl even though the previous owner had it.  It is beyond ridiculous how att treats its loyal customers.  I read about this fixed wireless internet and was super excited until I read that they aren’t even coming to Oklahoma.  At least so far they aren’t.  I don’t understand it. Att has to be one of the worst companies on earth.  They don’t give a rats rear about the customer.  They are too busy trying to get people to switch to their crappy direct tv.  Here is a tip att, if guy want to get people to buy your satellite product then you should have bought dish.  Dish network blows direct tv away on every level.  If fixed wireless Is coming to Oklahoma I would love to know when.  

Message 7 of 21

Re: Internet Options - AT&T Fixed Wireless Internet

AT&T is the worst company BY FAR. I have TWO neighbors that just had Fixed Wireless Internet installed LAST WEEK. They live less than 50 yards from me. The tower that it feeds from is less than a mile from my house. (I can literally see it from my window). And even though two of my neighbors have it, the field technician that installed it said I could get it, AND the tower is visible from my house, they tell me it isn't available in my area whenever I call. F**k you, AT&T. I will be cancelling my Direct TV services and switching to Dish as well as switching my cell phone provider to ANYONE other than you sorry pieces of sh*t. Also, the customer service at Hughes Net is more professional and knowledgeable than the clowns you have answering the phones. Each time I call and ask why it isn't available in my area they tell me a different lie. Every. Single. Time. Oh, and one person actually told me that it was probably available at my house but the system AT&T uses to check addresses is out dated so that's why it's showing unavailable. I lost it whenever she told me that. Anyways, eat a d*ck AT&T.  

Tags (3)
Message 8 of 21
Mentor

Re: Internet Options - AT&T Fixed Wireless Internet

I'm soon to be in the same shape as others here, as I'm moving out of the St Louis Metro area into one of a few rural options.  NONE of them have AT&T U-Verse or ADSL available.  Most have an incredibly strong LTE signal on my cell phone.  Yet, all zip codes in this area that I've tried say not available.  What makes it available?  When will it become available?

Message 9 of 21
Contributor

Re: Internet Options - AT&T Fixed Wireless Internet

I called AT&T to see if we could get the Fixed Wireless Antenna service since my current Uverse internet is only 5 MBS. I figured the wireless solution would be faster. Our hotspot can only get one bar of 4G LTE so it's really slow. Three different departments gave me the same stupid answer. Since I have Uverse internet available I cannot have the Fixed Wireless Antenna. No explanation as to why this is so. What a crock!

Message 10 of 21
Employee

Re: Internet Options - AT&T Fixed Wireless Internet

@lhgolfer50

Fixed wireless is for rural areas that do not have a hardwired option

 

Scheduled to be 1.1 million addresses in 18  states by 2020. Compare this to the 22+ million with ADSL2+ of .75, 1.5, 3, 5, 10, 18 and the 33+ million with FTTN VDSL with 18, 25, 50, 75, 100.

 

And the direct fiber currently 7+ million with 12.5+ million when completed in late 2019.

 

It is about location.... Wired services based on where you live, fixed wireless if have location that can receive with no hardwired options.

 

If desire faster speed with good cell tower signal could try mobility product of WHPI 25G data cap $60 or 50G data cap $100, overages apply. 

 

Compare to fixed wireless has 160G data cap with overages. Your Uverse 5M has a 1T data cap (over 6x cap of fixed) with unlimited option for $30 per month or bundled with DirecTv or Uverse IPTV.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 11 of 21

Re: Internet Options - AT

AT&T is a joke. I live in a brick house and most everyone on my road has DSL and I live directly in the middle of them all but they say it isn’t available. The neighbor that lives closest to me (not even 20 yards) just had Fixed Wireless installed about 3 weeks ago. I was excited because I just knew I would be able to get it as well. Nope. I called and they gave me the same run around. I even gave them my neighbors address and was told it isn’t available at that address either. THERE IS AN ANTENNA ON HIS HOUSE. If it isn’t available at that address how did he just have it installed? I will be switching cell phone providers and moving over to Dish. AT&T is a joke. [Edited to comply with Guidelines]

Message 12 of 21
Teacher

Re: Internet Options - AT

Yep, it's a shame they are treating long time customers like myself in this
manner.

Message 13 of 21
ACE - Master

Re: Internet Options - AT

any roadmap for expansion plans yet?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 21
Teacher

Re: Internet Options - AT

How do users view their data usage?

Message 15 of 21
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