Contributor
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2 Messages
Best way to get faster speeds
I was curious as to the best way to attempt to get at&t to bring updated infrastructure to neighborhoods. My city apparently at some time in the past could get uverse, but many blocks such as my own are told we can only get 5 mbps plans. Now I dont expect to get fiber, even though we were listed in the pilot pamphlet for it, but it would be nice to get faster speeds. I was explained, internet speed is related to how far away you are located from the box, but what else goes into it? Is there a formal petition to get new infrastructure for faster speeds? Or should I be quiet and just go back to despicable cable internet?
ATTHelp
Community Support
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231.3K Messages
5 years ago
Hello @DaFuzzy
We're always working on improving service for our customers. Until we can upgrade the service in your area, check out all our Internet options and see if there's one that works for you. Thank you for reaching out!
Aminah, AT&T Community Specialist
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DaFuzzy
Contributor
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2 Messages
5 years ago
I suppose that's my answer then. Appreciate the information!
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ATTHelp
Community Support
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231.3K Messages
5 years ago
@DaFuzzy
You're welcome! If you have any other questions or concerns, just let us know.
Aminah, AT&T Community Specialist
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