Contributor
•
1 Message
AT&T Fixed Wireless, Hollister, CA
I had received (2) advertisements for fixed wireless in the mail. After I received the 1st advertisement, I spoke with a very nice representative and said they did not see my address in the system, and that it often happens since the database is not accurate, and that he would make a note in my file that he would speak with his supervisor for their team to research the address, and that I would be contacted. No one contacted me. After receiving the 2nd advertisement, I called back in, and the representative said my address is not in the system and to keep checking back in.
I have been checking the website for probably a year now. I entered addresses all around me and they all show availability, but mine does not. I also looked up my area in the California PUC broadband map http://www.broadbandmap.ca.gov, and it shows my area as CAFII CAM43 supported. I have an AT&T phone that works great and receives excellent service.
I have no internet at my house since it is not available by any providers, and I am hopeful I can subscribe to AT&T.
I am wondering if one of the community specialists on this forum might be able to help me.
ATTHelp
Community Support
•
231.3K Messages
5 years ago
Hello @VincentLK,
We're happy to see if we can provide you with Internet service!
We'll be sending you a Private Message to gather more details and get started.
Be sure to check your Inbox for the message!
Aminah, AT&T Community Specialist
0
0