Contributor
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2 Messages
disabled and need help....
ive had uverse a little over a month now and it seems to be working fine. i was just gave another computer, better than the one i have, and would like to switch the hardlines over without messing anything up. all i have is the standerd equipment that is shipped with every order i guess.Linksys E - 1000 router that im not using, and a modem. the 2 computer towers i have are not wireless and i dont wanna mess up my connection by turning off anything. PLEASE someone help me!!!
Accepted Solution
Official Solution
aviewer
Expert
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10.1K Messages
13 years ago
Do you know the connector has a little catch that you need to press when grasping the connector? do not yank it out. It will come out easily when you grasp it correctly.
If you want to run both computers - there are four outputs on the modem. Get another cat5 cable and connect the new computer to one of the empty connections.
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hillbilly864
Contributor
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2 Messages
13 years ago
hey there! thanks for the help. i didnt think there would be much of a problem switching service but didnt want to take a chance messing anything up. there is still a problem for me though. i cant acess any websites connected to microsoft, or my anti-virus service. no windows update or virus system updates. please help me!!! ive checked all networking and connecting and browsing files and folders. it appears to me that when i installed uverse on tower #1 a cookie or some other identifying material was tranmitted and then i switched to tower #2 and lost my full pass to the web. if you understand what i am saying please help me if you can. thanks so much.....
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spd2demun
Expert
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24.3K Messages
13 years ago
Is this resolved?
I see you marked it as such with aviewer's post, but are still asking for help, yes?
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