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Why won't older laptop connect?


Why won't older laptop connect?

My older laptop will not connect to the U-verse internet. I have no problem with any other system & it was working fine through Roadrunner minutes before the change. Our other laptop, smartphones, etc. all work.

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Re: Why won't older laptop connect?

Were you able to test it with WEP-OPEN. With that, I would suggest changing the SSID so you have a new unique one and creating a customer password. With WEP-OPEN you have to choose a 10 digit number. That will allow for a secure connection, and I am hoping this will resolve your issue. It worked at my house. Smiley Happy

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
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Message 13 of 16

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Re: Why won't older laptop connect?

Yep, this service has screwed my phone and all so bad.    Att sucks!!!!!!!

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