- edited 09-18-2018 6:46 AM by ATTCustomerCare
Did you know modem location can affect your Wi-Fi signal? If you didn't now you do. The images below show the difference between a poor Wi-Fi signal and a good Wi-Fi signal
This will improve Wi-Fi coverage if location is an issue.
Note: Metal frames, thick walls, and the construction of the home can impact the Wi-Fi signal. Adjusting the channel can improve this in some instances. Using a wired connection is recommended. Purchasing a Wi-Fi extender may improve your experience.
Location Not An Issue?
Make sure you have the best modem environment.
Learn how to adjust channels and other recommendations that can help improve Wi-Fi Speeds.
ChrisZ, AT&T Community Specialist
AT&T Customer Care
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09-06-2016 1:21 PM
I would like to change the location of my modem. Can I do this myself or does someone from ATT have to come out to movei t?
09-06-2016 1:32 PM
@peanut61 - The simplest move would be to make record of where all the wires are connected - move the RG & reconnect the same wires in the same connectors.
That should be easy. You could do that. It gets more complicated if the wires are not long enough or not easily placed
Then you have to know how to extend or replace the current wires.
02-23-2017 4:58 PM
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