Weak Wi-Fi Signal - Tips From AT&T To Improve Your Experience!
Did you know modem location can affect your Wi-Fi signal? If you didn't now you do. The images below show the difference between a poor Wi-Fi signal and a good Wi-Fi signal
Place the modem in a centralized location in your home.
Keep electronics away from the modem.
Place the modem on an elevated surface, off the ground.
This will improve Wi-Fi coverage if location is an issue.
Note: Metal frames, thick walls, and the construction of the home can impact the Wi-Fi signal. Adjusting the channel can improve this in some instances. Using a wired connection is recommended. Purchasing a Wi-Fi extender may improve your experience.
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button. For additional support, please visit us at our AT&T services hub. Follow us on: Twitter @ATTHelp
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Re: Where should you place the modem for best Wi-Fi coverage?
Please finish answering the question!! Most of us would not know how to reroute tne modemt/router or thr wire switches that ATT chose, not us. Therefore if I can get better router coverage in a different location, then YOU, not me, should be responsible for coming out and doing that. Surely you can understand the logic behind that simple thought process, cant you?
Another issue is that you often send contractors out to fix whatever problem there is. Every contractor that I've had comes up with something different and tells me that somebody previous installed something wrong and therefore blah blah blah blah blah. I'm tired of it and I know that anybody is tired of getting different stories from different people if you can't get on board with your contractor then find a new system.