Tutor
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3 Messages
Uverse is blocking my outbound SMTP email
I know I have seen posts before on this and I do not want to hijack other threads about this. If an AT&T community manager can help me out and get the outbound SMTP port opened it would be great because the tech support people are telling me I need to go to a paid provider to get this accomplished.
Lindleman
Contributor
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1 Message
10 years ago
I am having the same issue. Getting 550 relay errors. Can you please help?
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SadathCS
Employee
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581 Messages
10 years ago
Hello Lindleman,
I can help you investigate if the trouble is on our end. I have sent you a private message to gather some account details.
SadathCS
ATTU-verseCare
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harrism2013
Contributor
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1 Message
10 years ago
My smtp port 587 appears to be block as well. Can you please check this for me?
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DavidCS
Community Support
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1.7K Messages
10 years ago
Hi harrism2013,
To my knowledge, we do not block that port, and the most common SMTP port that we filter is port 25, but I will be glad to look into that for you.
I will be sending you a private message to get your account information.
Thank you,
David T
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ATTU-verseCare
Community Support
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6.7K Messages
10 years ago
Hi harrism2013,
We have received your message and look forward to working with you to getting your issue resolved.
-David T
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jeffreysolari
Contributor
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1 Message
10 years ago
Port 25 and Port 587 seemed block. Can I fix this myself, or does ATT rep need to do this?
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DavidCS
Community Support
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1.7K Messages
10 years ago
Hi jeffreysolari,
Port 25 is blocked but to my knowledge, port 587 should not be. I would be glad to look into your account to look further into this, and I will be sending you a private message to gather more information.
-David T
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ATTU-verseCare
Community Support
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6.7K Messages
10 years ago
Hi jeffreysolari,
We have received your private message and look forward to working with you to get this issue resolved.
-David T
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brianelowry
Contributor
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2 Messages
10 years ago
New U-verse user as of last week. My port 25 is blocked as well.
Can you assist?
Thanks
brian
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DavidCS
Community Support
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1.7K Messages
10 years ago
Hello brianelowry,
at the top right corner of your screen for a response.
We apologize for any of the inconveniences this has caused but we would be glad to look into this further for you. Please send us a detailed message by clicking here. Be sure to include your name, account number, phone number, and the best time to reach you.
Keep an eye on the
In the meantime, let me know if you have any other questions or concerns!
-David T
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