Uverse is blocking my outbound SMTP email

Hello, silverbeowoulf

You are correct, the U-verse gateway by default blocks the SMTP filter. I was able to pull up your account and I can remove the block. It just takes a minute or two. Would you mind waiting 1-2 minutes and then let me know if this helps? Thanks in advance.

I would not mind at all, thank you.

That worked like a charm, thank you!  Why is it that the uverse support team could not do this?

Excellent! I'm glad that worked for you. :smileylaugh:

I apologize that U-verse Support wasn't able to resolve this. To be honest, I'm not exactly sure why they were unable to unblock the port for you.

However, I'm glad that you chose to be a part of the U-verse Community and address your concern here. If you have any other questions or issues with your service in the future, feel free to post another question and we'll be glad to help!

Hi, 

I'm having the same problem on a 6-year-old Mac (OS/X 10.6.8) using Entourage 2008 v12.2.3. 

I can receive e-mail from my company's GoDaddy account, but I can't send any e-mail. Please unblcok port 25 or tell me what information you need to do it ASAP. 

Thanks. 

Laura in CA

AT&T U-verse customer 

Sunday, Oct. 6, 2013

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@laurainnorthernca wrote:

I'm having the same problem on a 6-year-old Mac (OS/X 10.6.8) using Entourage 2008 v12.2.3. 

 

I can receive e-mail from my company's GoDaddy account, but I can't send any e-mail. Please unblcok port 25 or tell me what information you need to do it ASAP. 

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Does your mail provider offer any encrypted connections to the mail server (SSL or TLS)?  Those usually use a different port like 587.  I know I have 3 or 4 email providers who have SSL connections, so I can connect to their SMTP servers on port 587 from my home UVerse line.

Hello laurainnorthernca,

I would be glad to look into this for you and see if there are any issues on our end that may be blocking your e-mail domain. I will be sending you a private message to gather more information on this, so be on the lookout for it.

-David T

Would it be possible for you to check my email to see if ATT is blocking emails from my IP Cameras?

THKS, Jaack

Hi jamnjk747,

I would be glad to look into that for you. I will be sending you a private message to gather some more information.

-David T