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mrg5000's profile

Contributor

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1 Message

Wednesday, April 2nd, 2014 4:57 PM

Uverse Blocking SMTP port 25

We have a small business account and Uverse is blocking Port 25. WE are strictly locked down for relaying, we need to be able to send mail out. How can we get it unlocked ? I know this is possibel and we need assistance. 

 

Thank you.

Contributor

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1 Message

10 years ago

I believe I am having the same problem with my account. Suddenly I was unable to access my 3rd party e-mail service using Mac Mail. If our SMTP 25 is being blocked I would like to have that removed. Thank you.

Former Employee

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549 Messages

10 years ago

Hi @supermusicvision 

 

I'll be glad to help you with this. Unfortunately I was unable to locate your U-verse account so I'm going to send you a Private Message that will land in your inbox so we can gather more info. Thank you! 🙂


- MorganCS
- ATTU-verseCare

Tutor

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5 Messages

10 years ago

I have a problem with Uverse blocking my 80 and 8080 ports - is that the same problem?  I have talked to three different Uverse support people today and they have all checked my ports are configured correctly and are open (internally) but externally they cannot be accessed - by which I mean they look like they are open on the management utility and on the nat pinhole list.. but when you go to portchecker tools on the internet they confirm the ports are closed externally (and of course the websites I am trying to allow access to through the pinholes are inaccessible).  Can you help me with this Uverse techies?

If you can, my number is [edited for privacy – please do not post personal information] - call me after 6pm EST?  Thanks

ACE - Expert

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34.7K Messages

10 years ago

No, AT&T doesn't block outbound or inbound port 80 by default.

 

Please click this AT&T logoU-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your request. You can expect a reply via return PM (the blue envelope envelopein the upper right hand corner of this site) in a business day or three.

This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.

Contributor

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3 Messages

10 years ago

I am having the same issue with port 80. It works for one day and then get blocked.

ACE - Expert

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34.7K Messages

10 years ago

I doubt your problem is AT&T blocking port 80.  Would you like to describe your symptoms and troubleshooting that has brought you to that conclusion?

 

Contributor

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1 Message

10 years ago

I have a very similar issue. I do web design, and in order to test out the things I make for clients, I need to be able to test the email functions therein. Kinda hard to do so with port 25 blocked.

ACE - Expert

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34.7K Messages

10 years ago

You can test e-mail functions using the other available ports, or you can try clicking this AT&T logoU-verse Customer Service link and asking them to unblock it.

 

Contributor

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1 Message

9 years ago

can you please send me the infor also?

ACE - Expert

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34.7K Messages

9 years ago


@lookingit wrote:

can you please send me the infor also?


Scroll up to the post above yours.  Click the link.

 

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