Uverse Blocking SMTP port 25

Contributor

Uverse Blocking SMTP port 25

We have a small business account and Uverse is blocking Port 25. WE are strictly locked down for relaying, we need to be able to send mail out. How can we get it unlocked ? I know this is possibel and we need assistance. 

 

Thank you.

Message 1 of 97 (21,478 Views)
Employee

Re: Uverse Blocking SMTP port 25

Hey @mrg5000 

 

You are correct, the U-verse Gateways do block the SMTP filter by default but, I'll be glad to assist you with this. I'm going to send you a Private Message that will land in your inbox and we will move forward from there. Thanks! Smiley Happy

 

- MorganCS
- ATTU-verseCare

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 97 (18,896 Views)
Contributor

Re: Uverse Blocking SMTP port 25

I am having this same issue.  Please advise asap, thanks.

Message 3 of 97 (18,866 Views)
Community Support

Re: Uverse Blocking SMTP port 25

 

Hello muellerr,

 

I can help you take care of that. I sent you a Private Message to gather your account information and assist you further.

 

 

SadathCS
ATTU-verseCare


Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out here in the Forums by sending us a Private Message or checking out our Chat Support.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 97 (18,854 Views)
Contributor

Re: Uverse Blocking SMTP port 25

Me too. Please contact me. I need to be able to send out on port 25.

 

Thanks.

Message 5 of 97 (18,833 Views)
ACE - Expert

Re: Uverse Blocking SMTP port 25

I suggest you click this AT&T logoU-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your request. You can expect a reply via return PM (the blue envelope envelope in the upper right hand corner of this site) in a business day or three.

This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 97 (18,832 Views)
Contributor

Re: Uverse Blocking SMTP port 25

It appears others with the same problem were helped within hours of posting here.

Message 7 of 97 (18,827 Views)
ACE - Expert

Re: Uverse Blocking SMTP port 25

Some were.  But you have posted late on a Saturday and they don't always read posts on weekends.  Come Monday your post may get overlooked.  A PM is much less likely to get missed.

 

Up to you, though.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 97 (18,823 Views)
Contributor

Re: Uverse Blocking SMTP port 25

Yeah, I understand. Be assured I PM'd them already as well.

 

Sorry. Guess I'm a little aggravated at having spent most of the day troubleshooting firewalls, email servers, email clients - not to mention bouncing all-manner of authentication permutations off hosts and servers - just to arrive at the fact that the ISP themselves are blocking access.

Message 9 of 97 (18,821 Views)
Voyager

Re: Uverse Blocking SMTP port 25

Me, too please!  I am having the same issue.  Thank you!

Message 10 of 97 (18,785 Views)
Highlighted
Employee

Re: Uverse Blocking SMTP port 25

 

Hi oldeheritagesto…,

 

I will be helping you with the request you sent us. I sent you a private message to gather some account information to proceed. Please check your inbox in the community to continue assisting you.

 

 

SadathCS

ATTU-verseCare

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 11 of 97 (18,783 Views)
Contributor

Re: Uverse Blocking SMTP port 25

I believe I am having the same problem with my account. Suddenly I was unable to access my 3rd party e-mail service using Mac Mail. If our SMTP 25 is being blocked I would like to have that removed. Thank you.

Message 12 of 97 (18,735 Views)
Employee

Re: Uverse Blocking SMTP port 25

[ Edited ]

Hi @supermusicvision 

 

I'll be glad to help you with this. Unfortunately I was unable to locate your U-verse account so I'm going to send you a Private Message that will land in your inbox so we can gather more info. Thank you! Smiley Happy


- MorganCS
- ATTU-verseCare

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 13 of 97 (18,717 Views)

Re: Uverse Blocking SMTP port 25

[ Edited ]

I have a problem with Uverse blocking my 80 and 8080 ports - is that the same problem?  I have talked to three different Uverse support people today and they have all checked my ports are configured correctly and are open (internally) but externally they cannot be accessed - by which I mean they look like they are open on the management utility and on the nat pinhole list.. but when you go to portchecker tools on the internet they confirm the ports are closed externally (and of course the websites I am trying to allow access to through the pinholes are inaccessible).  Can you help me with this Uverse techies?

If you can, my number is [edited for privacy – please do not post personal information] - call me after 6pm EST?  Thanks

Message 14 of 97 (18,589 Views)
ACE - Expert

Re: Uverse Blocking SMTP port 25

No, AT&T doesn't block outbound or inbound port 80 by default.

 

Please click this AT&T logoU-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your request. You can expect a reply via return PM (the blue envelope envelopein the upper right hand corner of this site) in a business day or three.

This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 97 (18,583 Views)
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