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User Guide for my 2Wire 3801HGV Gateway


User Guide for my 2Wire 3801HGV Gateway

I have just about exhausted all efforts to find this. I spent hours searching and hours waiting on the phone for Tech Support to find it. No one can seem to find this. AT&T technical support even called 2wire and they said they don't have it either. I can't believe 2Wire doesn't have one, please.


So anyone out there who has a .PDF of this manual, please, please, share it with me.


Much thanks...

Message 1 of 32

Re: User Guide for my 2Wire 3801HGV Gateway

Without any support from AT&T, the 3801HGV User Guide, Version 1.0, may be found at:


This 128 page version is helpful. However, some of the webpages found when going to may look a little different. These pages are updated and version 1.0 may not always show the latest form.
Message 31 of 32

Re: User Guide for my 2Wire 3801HGV Gateway

I also needed a manual for the 2Wire 3801HGV router that Uverse gives their customers.... the only problem with this manual privided by spd2demun (like many other users who have contributed also) for this model is for routers that are issued directly from 2Wire and not by ATT Uverse.... as example on page 76 of the pdf (actual page 68 of the manual itself) under the section "DHCP Configuration" you would notice that the manual shows the ability to "Disable" the DHCP Server, but with the same model provided by AT&T, they have REMOVED this feature. This would present a fundamental problem to AT&T customers (like myself) who would need to do this....

See my post: http://forums.att.com/t5/Residential-Gateway/Uverse-3801HGV-router-DHCP-amp-Windows-2012-Server-DHCP...

Message 32 of 32
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