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CindiSkinner's profile

Tutor

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4 Messages

Thursday, September 20th, 2018 9:22 PM

New internet cable trashed our ally

20180920_154517.jpg

 

20180920_154524.jpg

 Who is responsible for clean up?

 Every pole in our alley has this kind of debris..

This is unacceptable..

2 Attachments

Accepted Solution

Official Solution

Community Support

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231.3K Messages

6 years ago

Hi @CindiSkinner,

To report down lines, drooping wires or AT&T equipment left in a yard or on the street, call 800.288.2020 and select Repair. This option is available 24 hours a day.

Dee, AT&T Community Specialist

Tutor

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4 Messages

6 years ago

Thank you..I spoke with someone and they have opened up a case for me..I'm
to call risk management next week to follow up.

Community Support

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231.3K Messages

6 years ago

Hello @CindiSkinner

 

We're glad to hear that Risk Management is working on this for you! If you need anything else in the meantime, just let us know!

 

Aminah, AT&T Community Specialist

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