05-17-2013 9:15 AM
I have U-Verse and have been very happy with it. I need to move my router upstairs since I am changing locations of my home office and I have to be "hard wired" into it (can't be wireless). The office I am moving to upstairs has a Cable Jack that had a Uverse receiver plugged in (just a "regular" receiver) and a phone line. It looks like down here in my current location there is an ethernet connection as well. Should I just get a technician to come out and install a new one? Or is there a way to plug another router into the cable upstairs or something? I'm not very good with hardware, so dumb it down for me please! Or just tell me to call a technician (I am okay with that!)
Solved by: Go to Solution.
05-17-2013 9:27 AM
05-17-2013 10:29 AM
OK - translate for me please :-). STB - what is that? And the connection from the "NID" - what's that? I don't think I have a diplexer, I only see one COAX connection into the RG and into the wall (although there is an "extension" type thing on the COAX cable) The model number (I think) is 3801HGV. Does any of that help?
05-17-2013 10:57 AM
05-17-2013 11:06 AM
I really appreciate the help!
OK - so I get what you are thinking, working from the STB, that should be easy enough to try to see if it would work. Do you know if degrades the speed any?
Anyway, I do have the Green jack with a cable in it, but the red is empty. And it looks like the device on the outside of the house (NID) has COAX cable, with two different jacks (output and input maybe?). Cat5 cable, is that the actual cord that I use to plug into the network card from router to computer? Yes, I have several already hooked up.
Told you I'm a beginner :-). Thank you again for the help!
05-19-2013 10:52 AM
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