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Need someone at AT&T with just a little bit of brains to help me get service.

Need someone at AT&T with just a little bit of brains to help me get service.

We built our home almost 3 years ago in the country and every since then I have been trying to get internet only to get tickets submitted and nothing else done. At&T said  I cant get internet because they cant find my address in their system, yet both of my neighbors on each side of me on the same side of the road have AT&T phones and uverse. A friend told me to order phone service so they would have my address on file. I have Directv so I didn't think his idea would work because they have my address for Directv but I tried his plan anyway and guess what? I cant even get a phone! My next plan was to out smart AT&T. I called AT&T and ordered fixed wireless using my neighbors address. The plan was to meet them there when they came to install it and say sorry I gave the wrong address come down here. Everything was going as planed. They told me that it was available at this address and we started the process. I had already picked my plan, had how much it would cost and even had my installation payments broken down to 3 payments of 33 dollars. My plan was working! Finally, I was getting something done, until the end of the conversation. As he was about done he said: It shows you already have internet at this address. I said , yes my landlord does but Im their roommate and I want my own internet. He said that they cant do that. [Edited to comply with Guidelines]

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Message 1 of 63

Re: Need someone at AT

1st step of plan has been activated . I just ordered AT&T fixed wireless using the abandoned house with trees growing through it address . They will be out here on the 28th between 11:00 and 5:00. When he can't find the house because it basically doesn't exist anymore,  I will direct him to my house where he will get out of his truck,  not ask me about my address and hook his tester up to see if he can get a signal. Once he gets a signal he will hook the box to the house and connect it. After a few days go by I will call and correct the address . I will keep you office workers up to date when it's done.

Message 31 of 63
ACE - Expert

Re: Need someone at AT

I look forward to further chapters of your "adventure" here.  This is one of the more amusing threads I've read on these forums.  Each post is like a chapter in a book.  It's unfortunate though everyone but you knows how this book is going to end.

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Message 32 of 63

Re: Need someone at AT

Hey Xzeee what do you do for a living 

Message 33 of 63

Re: Need someone at AT

In your expert mind what do you think is going to happen 

Message 34 of 63
Highlighted
ACE - Expert

Re: Need someone at AT

I'll tell you what I think is going to happen...or NOT happen.  I don't think you're going to pull the wool over AT&T's eyes like you think you are. 

 

There are all kinds of checks and balances and it's not just a case of some tech driving up to the wrong address and walking over and deciding to install at a different address.

 

But hey, you do what you gotta do and keep us posted.

 

williewonka.jpg

 

P.S.  I'm not an office worker.  I'm in my house in my jammies and fuzzy slippers.  Smiley Very Happy

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 35 of 63

Re: Need someone at AT

So tell me, how will he know he has the right address? 

Message 36 of 63

Re: Need someone at AT

When Directv came out they had to call me so I could tell them how to get to my house. When he got here he never said : are you sure this is the right address.  Nope, he just started hooking stuff up. Lol

Message 37 of 63
ACE - Expert

Re: Need someone at AT

@skeeterintexas you gave away the ending (even if it was obvious).  But he won't believe you anyhow.   Let him find out for himself.  He's going to do it anyhow.

___________________________________________________

This is a public forum and I am a customer just like you. If you find this post helpful in solving your problem then feel free to kudo it. If it is also the solution then consider clicking "Accept as Solution".
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 38 of 63
ACE - Expert

Re: Need someone at AT


@_xyzzy_ wrote:

@skeeterintexas you gave away the ending (even if it was obvious).  But he won't believe you anyhow.   Let him find out for himself.  He's going to do it anyhow.


Does that mean I'm psycho psychic?

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 39 of 63

Re: Need someone at AT

I would love to hear what you think is going to happen.
Message 40 of 63

Re: Need someone at AT

I forgot to mention another part of my plan. I cancelled my Directv last week and reordered.  The tech is here now installing new boxes. I asked him was it hard to find my house.  He said yes , the only way he knew where it was is because he grew up down here. I told him my plan and asked him if it would work. He said when the tech comes to hook up fixed wireless he will probably call me for directions because it's hard to find and will most likely follow my directions to my house . He said there are no numbers anywhere and won't know the address.  I asked,  so when he hooks it up it will get a signal . He said yes. Then he said what I said. Wait about a month , call AT&T and tell them you think they might have put the wrong address in the system and give them mine. Problem solved. I will keep you office workers updated. I'm a freaking genius!  

Message 41 of 63
ACE - Expert

Re: Need someone at AT

Donald, is that you?

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 42 of 63

Re: Need someone at AT

No it isn't Walter 

Message 43 of 63

Re: Need someone at AT

I can't believe no one is still trying to shoot my plan down. I must have finally convinced yall it's going to work. Think of how many people I will help if this plan is successful. 

Message 44 of 63
ACE - Expert

Re: Need someone at AT

We're just waiting until Jan. 28 after 5:00pm  for an update.  😁

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 45 of 63
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