10-11-2013 1:16 PM
I am a newbie, so thanks in advance for everyone's insight, I recently upgraded my internet from Max to Max Plus and i added U300 Tv, the problem i am having is lets say i have my computer that is connected directly to the 3801HGV on as the first machine i turn on and i put on my laptop for say using the wireless it causes the wireless speed (via speedtest) to drop to running about 2MB down and 1 Up. now if i shut down the first machine and say connect my laptop only to the internet it shows 18+MB and 1.5 up and if i turn the same computer that is hooked directly to 3801 it now shows barely as getting 2-3MB down and barely 1 up. Now add the fact i wanted to run my old Linsys router as my wireless so i could use the N feature, i have connected the Linksys lan port to an available port on the 3801 and disabled the dhcp and left the wireless n on, same issue, now i am just using the ports as a switch on the linksys (no wireless n) and although everything is connected to the 3801 directly and using it's wireless it still drops considerable when i try to use another computer on the network. I am lost any help will be greatly appreciated, have a great weekend everyone.
Solved! Go to Solution.
10-11-2013 2:41 PM
10-12-2013 9:04 AM
Thanks Aviewer, i will try that but the difference in internet speed with the computers is baffling to me since they are connected to the gateway differently and are gettting different speeds based on which is turned on first. The first one showing what i am supposed to be getting and the second one getting significantly lower speeds (speed test checked).currently the Whole home dvr I have in a separate room which is connected to a linksys router bridged using the LAN ports for other devices and Whole home DVR, Should i try to get a direct line from Whole home DVR to Gateway then? also is it possible to use coax to send a signal to the whole home DVR since i only have one cable run to the location where the DVR is and it is being used by the brifged linksys router acting as a switch. Originally i was using the Linksys for the N capabilities but since it has been difficult to get my internet working i turned the WIFI of on the router (no N ) and am using the uverse gateway now (not ideal) and ideas for a more efficient setup? thanks again for your insight and help.
10-12-2013 9:38 AM
10-12-2013 1:00 PM
Aviewer, what i have is a 3801HGV ( I am supposedly 880ft from Box) copper comes into house and connects to 3801 in a closet, 1 port on the back of the 3801 connects to the WAP for the wireless box in another room, another connect to a desktop computer that is in the same room another connects to another room (via a cat5e cable) to a Linksys WRT600N that is setup in bridge mode(the ethernet cable i have it going to a LAN port and i disabled the DHCP on the Linksys) this i use to feed the whole home DVR and 3 other ethernet devices (Roku, Blueray etc). I was using the wireless of the Linksys to be able to get expanded signal and wireless N but i turned the wireless of and am now using the 3801 wireless G (wish i coulduse the N of the Linksys). Please let meknow if you have any ideas fora more efficient setup, thanks again.
10-12-2013 3:44 PM
10-12-2013 4:36 PM
Aviewer- Would running the DVR via coax be less optimal than using the ethernet route, can i have the whole home DVR hooked up via coax from the the 3801 and my other receiver hooked via the WAP.
10-12-2013 5:05 PM
10-12-2013 7:23 PM
Thanks again Aviewer for all you insight and guidance, i will let you know how i work the whole Cat 5e versus Coax debacle out
10-14-2013 1:08 PM
Aviewer, what i have is a 3801HGV ( I am supposedly 880ft from Box) copper comes into house and connects to 3801 in a closet, 1 port on the back of the 3801 connects to the WAP for the wireless box in another room, another connect to a desktop computer that is in the same room another connects to another room (via a cat5e cable) to a Linksys WRT600N that is setup in bridge mode(the ethernet cable i have it going to a LAN port and i disabled the DHCP on the Linksys) this i use to feed the whole home DVR and 3 other ethernet devices (Roku, Blueray etc).
You have the DVR hooked to the linksys WRT600N?
And you have performance problems as soon as you turn on a wireless device (that I'm going to guess connects to the WRT600N)?
I'm not surprised. Can you put the WRT600N on a different port on the RG from the DVR? Consumer grade wireless routers don't perform well when trying to cope with multicast traffic, such as that used with IPTV.
Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Service acting up? Click here to troubleshoot now!
For DSL related issues. We highly recommend chatting with our teams to address this as quickly as possible.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!