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I have been waiting 2 years for internet service?

Contributor

I have been waiting 2 years for internet service?

Hello I have had direct tv for 2 years. I moved in my home 2 years ago and I called and bundled my direct tv and internet service. The man came and installed my direct tv and I ask him if he was installing my internet service? He looked and said oh you will have no problem getting your internet but it will be someone else coming to hook that up? I still have no internet service? It’s been 2 years? The man who lived here right before o moved in had At&t internet and all the equipment is hooked up but I have no internet?? Can I please get some help? Thank you 

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Message 1 of 5
Administrator

Re: I have been waiting 2 years for internet service?

Hey, @Lgarvin67.

 

Let us see how we can help!

 

Since this is account specific, we'll have to continue this conversation in a Private Message (PM).

 

Check your forums inbox by clicking the envelope at the top of the page, look for a message from ATTCARES, and respond with the requested information.

 

We look forward to assisting further!

 

Ramses, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 5
Contributor

Re: I have been waiting 2 years for internet service

Hello. I’m trying to find a solution to my question about getting internet
service. I received a response to pm someone?? Thank you
Message 3 of 5
ACE - Master

Re: I have been waiting 2 years for internet service

Respond to the PM, read the post above yours. 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 5
Administrator

Re: I have been waiting 2 years for internet service

Hello @Lgarvin67,

Yes, please respond to the Private Message we'd be more than glad to help. Just respond to the private message providing the requested information.

Charles, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 5
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